Transport
Australia wide transport.
Door to door delivery.
Ball Australia delivers to business Australia wide to all metro and most regional areas, using several nominated transport services.
Our plug deliveries are shipped via boxes or on trolleys. Trolleys are available to selected regions only.
Customer Pickups
Ball Australia delivers plug trays and seed Australia wide to all metro and most regional areas.
Pick up days are: Tuesday, Wednesday, Thursday & Friday – 7.30am-3.30pm (except for public holidays). NO pick-ups on Mondays
Orders not picked up by noon on the Friday will be shipped to the customer the following Monday. The added cost for the boxes and freight will be added to their invoices
Orders cannot be held until the following week
Plugs
Orders are packed in purpose-designed cartons with effective ventilation holes, to reduce the impact of transport from our nursery to yours
Product may be able to be shipped on trolleys to selected regions only
Our plants are packaged with the greatest of care, checked before shipping to ensure they meet our high quality control standards
To maintain the best out of your plants once they are delivered, remove them from the boxes and place them in a suitable location to acclimatise
Our aim is to get the product to you as quickly as possible to reduce any loss of condition to plants whilst in transit
Seed
Orders are sent via Australia Post as express mail, Monday to Friday
Minimum seed order quantities apply
For further details about orders and deliveries, please contact our customer service team
